Frequently asked questions
How do I use a discount code?
Enter your code in the discount code box at checkout and click Apply. For example, use code WELCOME10 to save 10% on your order.
Do you offer free shipping?
Yes! We offer free US shipping on all orders over $50.
What is your return policy?
We offer a 30-day money-back guarantee. If you're not happy with your purchase, contact us within 30 days and we'll make it right.
How can I contact customer service?
Our customer service team is available Monday to Saturday, 9am–6pm EST. Email us anytime at hello@ulivana.com.
How do I join the newsletter?
Sign up with your email in the newsletter section at the bottom of our homepage and receive 10% off your first order.